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Employee Anniversaries
Missy Rapp
has worked with us for 25 years this month. She has worked behind the scenes in our billing office since she joined us. In January she became our new Billing Manager. Her hard work and wealth of knowledge continue to be at play every day. We are so glad to have her here and leading this department.
Over her 20 years with us
Allison Palmer
has worked in many clinical roles. You may know her from her time working on the floor, on the phones or as a Care Coordinator. Last year she transitioned to a role as our Assistant Nurse Manager and is now our Nurse Manager. Her experience and dedication over the years are appreciated.
Our Behavioral Health Division started in 2020 and one of our first counselors to join us was
Melissa Haag-Costin
. She has been with us for 5 years and has brought so much to our patients and providers. Melissa has special training to supervise counselors before and after finishing their training. This skill has allowed her to not only provide great counseling services but also to help develop the next generation of counselors to serve patients in our office and throughout the area. Thank you to Melissa for all you do to help make Pediatric Associates a great place for patients and families.
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Pediatric Associates Would Like Your Feedback!
The providers of Pediatric Associates would like to hear from our patients and families! In the past, your feedback helped us to understand how we could improve our systems. All families should have received a survey via email from us. If you missed it, please use the link
HERE
to complete the survey by June 6. It is 4 questions and should take less than 5 minutes. Thanks for considering this!
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Mental Health Awareness Month, PANK Blog: Maintaining Routines Even During Summer Break
With summer break approaching and the school year coming to an end, it is important to start thinking about your family's routine for the summer. Having a set schedule and somewhat consistent routine is important for children’s mental health. Routines help foster a sense of safety, stability, and predictability, which are key for emotional well-being as well as help kids develop a sense of responsibility. Although kids are excited to be out of school, they will continue to benefit from a regular routine.
The Benefits of Routine
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Staff Appreciation Week at Pediatric Associates!
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This week, we celebrated our incredible team with a week full of gratitude, fun, and delicious treats!
From breakfasts and lunches to snack breaks, we made sure our staff felt the love all week long. We also had exciting prize drawings and thoughtful gifts to thank each and every team member for their dedication and compassion.
To our amazing staff: YOU are the heart of Pediatric Associates. Thank you for everything you do for our patients and families every single day.
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Remote Check in is Here!
We started using a remote check in process last week. We hope this feature will make the check in process easier for all of you. Your text reminder about an appointment will include the check in link so you can check your demographics, give us your new insurance information and fill out forms before you get to our office. We hope this makes your next visit to our office a little nicer.
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Congratulations to all of our Graduates!
We know many of our patients are celebrating milestones with graduation from academic programs this month. We congratulate all of you on your hard work, and wish you the best in your next steps! If you are graduating from high school, don't forget your annual well visit this summer to ensure your prescriptions are refilled, immunizations are up to date, and to discuss how we can continue to help you as you prepare to transition to adult care at age 21.
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ADHD Parent Support Group
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For parents of children entering 4th to 10th grade with an ADHD diagnosis.
Learn - Develop a greater understanding of executive function and its impact on school, home, and social functioning.
Connect - Be supported by other parents who are in the same boat; share your experiences and learn from others.
Collaborate - Work with the group to develop strategies for supporting your child with ADHD, walk away with ample resources.
Flyer
Wednesdays, 6:00-7:30 pm - Crestview Hills Down Office - July 16th - August 20th
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Thanks to all of our patients who have registered on our new portal! We have received positive feedback so far from patients and staff using it for asking questions, requesting appointments, requesting refills, and reviewing records. By now, every family should have received an email from "Pediatric Associates PSC KY " to activate your children's accounts.. If you have not received the email, please call us, email us at portalhelp@pediatricassociatesnky.com, or stop by our front desk when you are in the office - we can send another email on the spot! For more information on the new portal, see our
Parent Quick Reference Guide
! Please note access to our old portal is now ended.
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If you have questions about the measles or how to protect your infant, we recommend this
resource
.
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Travel Medicine
Is your family planning a trip out of the country this year? Do you think you may need vaccines before you go, or medications to take with you? We want you to stay safe and healthy while you are away! As your family prepares to travel this spring and summer, consider scheduling a travel medicine appointment. Check out this video for more information.
You can also visit the
travel medicine section
of our website
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Website Resources
We have wonderful tips on a variety of topics in the
Medical Library
section of our website including parenting tips, information on medical conditions, medication doses, and much more! We know you will find this helpful.
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Pediatric Associates
2865 Chancellor Dr.
STE 225
Crestview Hills, Ky. 41017
859-341-5400
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